LG beauty Privacy Statement

LG H&H USA, Inc. (d/b/a “LG Beauty”, "us," or "we") has created this Privacy Statement to inform you about how we collect, use and disclose information.

This Privacy Statement applies to information collected through this website and any mobile sites, applications, widgets, and other interactive features that link to this Privacy Statement (collectively, the "Site"). Except as specifically provided below, this Privacy Statement does not apply to information collected by LG Beauty by or through any other means, such as information collected offline.

By using the Site, you agree to our Terms of Use and to our collection, use and disclosure practices, and other activities as described in this Privacy Statement. If you do not agree and consent, please discontinue use of the Site.

We collect information from you when you choose to participate in our offers and programs or otherwise provide information directly to us, including when you register with us, purchase products, participate in our interactive features or otherwise communicate or interact with us on the Site.

The information we collect may include Personal Information. "Personal Information" is information that can identify you such as your name, postal address (including billing and shipping addresses), telephone number, email address, credit card number, and user name. We may also collect demographic information, such as your location, education, profession, age, gender, as well as other information, such as your hobbies and special interests. You may choose to voluntarily submit certain other information to us through the Site, including Personal Information, but you are solely responsible for your own Personal Information in instances where we have not requested that you submit such information to us.

Personal Information once “de-identified” is not subject to this Privacy Policy and we may treat it as non-Personal Information and use and disclose it for any purpose and without obligation to you except as prohibited by applicable law.

We may automatically collect certain information about you when you access or use the Site (“Usage Information”), which may be stored in log files. Usage Information includes, without limitation:

Usage information also includes IP address. Your "IP Address" is a number that is automatically assigned to the device that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We may use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, detecting fraud, and administering the Site. We may also use and disclose IP Addresses for any other purpose as permitted by this Privacy Statement. To the extent that we combine Usage Information with your Personal Information, we will treat the combined information as Personal Information under this Privacy Statement.

Cookies, pixel tags and other tracking technologies now and hereafter developed (“Tracking Technologies”) may be used to collect Usage Information. Some Tracking Technologies are discussed below:

Some information about your use of the Site and certain Third Party Services (defined below) may be collected using Tracking Technologies across time and services and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Site and certain Third Party Services.

For further information on Tracking Technologies and your choices regarding them, please see the sections entitled “Third Party Services” and “Your Choices” below.

We may obtain information about you from other sources, including affiliates, third-party service providers, and Third Party Services, and combine such information with information we have collected about you. To the extent we combine such third party sourced information with Personal Information we have collected about you on the Site, we will treat the combined information as Personal Information under this Privacy Statement. We are not responsible for the accuracy of any information provided by third parties or third party policies or practices.

We may use information about you, including your Personal Information, for any purposes consistent with our statements in this Privacy Statement or as permitted by applicable law including:

We may disclose information about you, including your Personal Information, for any purposes consistent with our statements in this Privacy Statement or as permitted by applicable law including:

From time to time, we may give you the opportunity to opt in to participate in special third party offers that require us to share certain Personal Information with such third parties. We will disclose this anticipated sharing of Personal Information at the time we make such opportunities available to you. If you opt in to participate in such an offer, we may disclose your Personal Information to such third parties for their direct marketing purposes. We recommend that you consult such third parties' privacy policies in advance if you wish to participate in these offers.

Without limiting the foregoing, we may aggregate Personal Information so that the aggregated information does not personally identify you or anyone else, such as by using Personal Information to calculate the percentage of our customers who live in a particular area. We may share such aggregated information with third parties or affiliates for any purpose.

Certain features on our Site may give you an opportunity to interact with us and others. These may include blogs, message boards, messaging functionality, chat functionality, and creating community profiles. When you use these features, you should be aware that any information you submit, including your name, location and email address, may be publicly available to others. We are not responsible for any information you choose to make public and we strongly discourage you from disclosing any sensitive Personal Information (such as health or credit card information) through these features. If you use these features, your Personal Information may remain on the Site even after you cease use of the Site.

Our Site contains content from and hyperlinks to websites, locations, platforms, and services operated and owned by third parties (“Third Party Services”). In addition, our Site contains features that allow you to interact with, connect to, or access our Site through certain Third Party Services and third party devices (“Third Party Features”). For example, you use a Third Party Feature when you sign-in using your Facebook credentials or “like” or “share” content over social media through our Site. Remember that third parties may use Tracking Technologies to independently collect information about you and may solicit Personal Information from you. Also, if you use a Third Party Feature, both we and the applicable third party may have access to and use information associated with your use of the Third Party Feature. If you publicly reference our Site on a Third Party Service (e.g., by using a hashtag associated with us in a tweet or post), we may use your reference on or in connection with our Site.

LG Beauty may work with third-party service providers who use Tracking Technologies to conduct website analytics to help us track and understand how visitors use our Site. In addition, we may also work with third-party advertising companies who use Tracking Technologies on our Site and Third Party Services to track your activities across time and services, and tailor ads to you based on your activities, which may include sending you an ad on a Third Party Service or third party device after you have left the Site (“Interest-based Advertising”). In the course of serving advertisements to you, these companies may place or recognize a unique cookie on your browser.

The information collected and stored by third parties, whether through our Site, a Third Party Service, a Third Party Feature, or a third party device, remains subject to their own policies and practices, including what information they share with us, your choices on their services and devices, and whether they store information in the U.S. or elsewhere. We are not responsible for the privacy practices of any third parties, including the privacy practices of third party Internet advertising companies. The inclusion of a link on the Site does not imply endorsement of the linked site by us. To the extent we combine information we receive from third parties with Personal Information we collect directly from you on the Site, we will treat the combined information as Personal Information under this Privacy Statement.

To opt out of receiving certain marketing and/or promotional communications (emails, push notifications, text messages, and calls) from LG Beauty at any time, you may (1) for emails, follow the "unsubscribe" instructions contained in any such emails you have received, or if you have registered with an LG Beauty Site, use that Site's "modify account information" or similar functionality to opt out from receiving such emails; (2) for push notifications or in-app messages, adjust the permissions in your mobile device; (3) for text messages, text “STOP” in response to any text message you receive from us or contact us at avon_privacy@avonusa.com and specify you want to opt-out of text messages; and (4) for calls, request opt-out during any call you receive from us or contact us at avon_privacy@avonusa.com and specify you want to opt-out of calls. Please note that your opt-out is limited to the email address, device, or phone number used and will not affect subsequent subscriptions or, for emails, non- promotional communications, such as those about your account, transactions, servicing, or our ongoing business relations.

If you registered with a Site, you may view, change, modify or remove certain Personal Information contained in your personal profile by using the tools found in the profile or account section of the applicable Site.

We will endeavor to comply with your request as soon as reasonably practicable. However, we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. We also reserve the right, from time to time, to re-contact former Site visitors and users. Finally, we are not responsible for removing information or causing information to be removed from the databases or other records of third parties (including third-party service providers) with whom we have already shared your Personal Information. Residents of certain states may have additional rights as set forth in “Additional State-Specific Privacy Rights” below.

As discussed in the section entitled “Information Collected Automatically,” you may be able to exercise choice with regard to certain Tracking Technologies. Please be aware that if you disable or remove Tracking Technologies some parts of the Site may not work and that when you revisit the Site your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit http://www.allaboutdnt.com/.

You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout, or downloading the Google Analytics Opt-out Browser Add-on.

You may exercise choices regarding receipt of Interest-based Advertising by submitting opt outs. Some of the advertisers that perform advertising-related services for us and our partners may participate in the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, visit http://www.aboutads.info/choices, and http://www.aboutads.info/appchoices for information on the DAA’s opt out program for mobile apps. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). If you would like more information about the NAI and to know your choices for their members, please visit http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). LG Beauty is not responsible for effectiveness of, or compliance with, any third-parties’ opt out options or programs or the accuracy of their statements regarding their programs.

This section applies solely to California residents and supplements our general Privacy Policy. It further applies to all information collected by LG Beauty by or through any means and not just through the Site.

California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt in to, or opt out of, this type of sharing.
LG Beauty will not share personal information as defined by California’s “Shine the Light” law with third parties and/or affiliates for such third parties’ and affiliates’ own direct marketing purposes unless it receives your opt-in consent. If you are a California resident and wish to obtain information about our compliance with this law, please contact us in accordance with the “Contacting Us” section below. Requests must include “CALIFORNIA Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that LG Beauty is not required to respond to requests made by means other than through the provided email address or mail address.
Any California residents under the age of eighteen (18) who have registered to use the Site and posted content or information on the Site, can request that such information be removed from the Site by sending an email to us at avon_privacy@avonusa.com. Requests must state that the user personally posted such content or information and detail where the content or information is posted, to the extent possible. We will make reasonable good faith efforts to remove the post from prospective public view.

We may collect and disclose or may have collected and disclosed your personal information to certain categories of third parties, as described below.

We may disclose or may have disclosed this information to:

We may disclose or may have disclosed this information to:

We may disclose or may have disclosed this information to:

We may disclose or may have disclosed this information to:

We may disclose or may have disclosed this information to:

In addition to the purposes set forth in the Use of Information and Sharing Information sections set forth above, we collect and may disclose this personal information for the following business or commercial purposes:

We do not sell or share your personal information for monetary consideration. Certain advertising practices may be considered a “sale” under California law when personal information is exchanged for non-monetary consideration. You have the right to opt out of these types of disclosures of your information. We do not “sell” or “share” your personal information collected through this Site. LG Beauty also does not sell the personal information of minors under 16 years of age. LG Beauty will not discriminate against you in product quality, pricing, goods or services if you choose to exercise your rights under the CCPA.

If you are a California resident, you have the right to:

You can exercise your rights by submitting a request via email to the following email address: avon_privacy@avonusa.com. If you would like to know which personal information LG Beauty has in its possession, you may contact us by emailing the following email address: avon_privacy@avonusa.com. Requests must include “CALIFORNIA Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. When you make a request under your Right to Know, you can expect the following:

Before processing your request, we will take reasonable steps to verify your identity, which will include verifying that the email address from which you submit the request matches the email address we maintain on file for you. To ensure you are the owner of the email address, you must respond to a confirmation email that we will send to such email address. In some cases, we may ask that you provide additional information to verify your identity. You may also designate an authorized agent to make a request on your behalf. The authorized agent would be required to submit the request via email to the following email address: avon_privacy@avonusa.com, and will be required to provide proof that they have been authorized to act on your behalf. If the authorized agent does not provide such proof, you will be required to confirm your identity and the authenticity of the request directly.

We do not “sell” or “share” your personal information collected through this Site. To opt-out of the sale or sharing of your personal information for cross-contextual behavioral advertising purposes in connection with our Brand websites, you must contact avon_privacy@avonusa.com, and indicate the nature of your request.

We will not discriminate against you on account of your exercise of your California privacy rights.

This section applies solely to Colorado, Connecticut, and Virginia residents and supplements our general Privacy Policy.

If you are a Colorado, Connecticut, or Virginia resident, you have the right to request access to, correct or delete your personal information; or opt out of the processing of your personal information for targeted advertising purposes or the sale of your personal information. You can exercise your rights by submitting a request by contacting the following email address: avon_privacy@avonusa.com.

Before processing your request, we will take reasonable steps to verify your identity, which will include verifying that the email address from which you submit the request matches the email address we maintain on file for you. To ensure you are the owner of the email address, you must respond to a confirmation email that we will send to the email address. In some cases, we may ask that you provide additional information to verify your identity. You may appeal our
decision with respect to a request you have submitted by contacting us at the
following email address: avon_privacy@avonusa.com. Requests must include “[COLORADO, CONNECTICUT, OR VIRGINIA] Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that LG Beauty is not required to respond to requests made by means other than through the provided email address.

We do not process your personal information collected through this Site for targeted advertising purposes or the sale of your personal information. To opt-out of the processing of your personal information for targeting advertising purposes or the sale of your personal information collected through our Brand websites, you must contact avon_privacy@avonusa.com, and indicate the nature of your request.

This section applies solely to Utah residents and supplements our general Privacy Policy.

If you are a Utah resident, you have the right to:

You can exercise your rights by submitting a request via email to the following email address: avon_privacy@avonusa.com. Before processing your request, we will take reasonable steps to verify your identity, which will include verifying that the email address from which you submit the request matches the email address we maintain on file for you. To ensure you are the owner of the email address, you must respond to a confirmation email that we will send to the email address. In some cases, we may ask that you provide additional information to verify your identity. Requests must include “UTAH Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that LG Beauty is not required to respond to requests made by means other than through the provided email address.

We do not process your personal information collected through this Site for targeted advertising purposes or the sale of your personal information. To opt-out of the processing of your personal information for targeting advertising purposes or the sale of your personal information collected through our Brand websites, you must contact avon_privacy@avonusa.com, and indicate the nature of your request.

The Site is not directed to children under the age of thirteen (13), and children should not access the Site. If you are a parent or guardian and believe LG Beauty has collected information from your child, please contact us at avon_privacy@avonusa.com.

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contacting Us section below.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law, including to allow us to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you have any questions about this Privacy Statement, please contact us by email at avon_privacy@avonusa.com, or by regular mail at LG Beauty, One Liberty Plaza, 165 Broadway, New York, NY 10006 Attn: Office of the General Counsel. Because email communications are not always secure, please do not include sensitive information in your emails to us.

This Statement ©2023 LG H&H USA, Inc.. All rights reserved.

Your Personal Information may be stored and processed in any country where we have operations, including the United States, South Korea, Puerto Rico, Canada, and certain Caribbean Islands. By interacting with us and providing us with any Personal Information, you consent to the transfer to and processing, storage, and use of information in countries outside of your country of residence, which may provide for different data protection rules than in your country.

If you have any questions about this Privacy Statement, please contact us by email at avon_privacy@avonusa.com, or by regular mail at LG Beauty, One Liberty Plaza, 165 Broadway, New York, NY 10006 Attn: Office of the General Counsel. Because email communications are not always secure, please do not include sensitive information in your emails to us.

This Statement ©2023 LG H&H USA, Inc.. All rights reserved.